Amazing Review for Derby’s Print Angels

Posted on: February 1st, 2018 by admin No Comments

 

“Great service from Yvonne at Essential Print Services. The quality and finish of my new business cards and flyers is superb. Highly recommended and will definitely be using Essential Print Services in the future. The Jelly Beans were a nice touch too!”

Pat, Book Keeping ServiceDerby

Every time we receive a testimonial, it’s like a virtual hug.

We remain the most reviewed Derby Printer on Google with top scores. Have you visited our Google+ Page recently?

To read just some of our many reviews visit www.essentialprintservices.co.uk/customer-reviews

If you’d like to exceptional service, just like Pat, call 01332 418377.



How to build better business relationships

Posted on: July 18th, 2017 by Katie Fitzpatrick No Comments

There are lots of ways to get to know your customers better.

Here are our favourite ways to get to know customers. Take a look and if you try some out yourself, let us know how you get on.

  • Attend customers’ product launches, socials and events.
  • Instead of always liaising over the phone or email, meet them for a coffee to discuss projects or just for an informal chat.
  • Ask about their day or weekend. You might discover you share the same hobby.
  • Invite them to your networking events and business seminars.
  • Ask for feedback on your products and services.
  • Connect with clients on social media and you’ll gain an insight into their lives.

 

Our Print Evangelist said, “after taking part in the Chatsworth 10k run, I noticed on Facebook that a customer had been there too. When I got back to the office, I dropped her a line to see how she got on. This provided some common ground – something to talk about other than work, which I think is really important. I think people appreciate some light relief in their work day. Since then, we’ve organised to go for lunch to discuss our running experiences and race calendar.

Another client often posts photographs on social media of their dog. I love dogs so, whenever I see or speak to them, I always ask how they are first and then, “how’s Sid?” (their dog). I’ve even offered to dogsit!”

Our Artwork Avenger, Lee, said, “product and event support is key. I think a great example is when we attend our own customers’ events. Most recently and to name just a few examples, we’ve attended a customer’s open garden event, we make a concerted effort to spend money at our clients’ restaurants and shops and we get involved with charity events and fundraising.”

So what are you waiting for? Go that extra mile and see where it takes you and your business.

If you’ve enjoyed this article, then please share it on social media.

You may also like our blog >> ‘Why it is easier to approve printed proofs‘.



What have Teresa May & Dionne Warwick have in common?

Posted on: June 21st, 2017 by Yvonne Gorman No Comments

In the run-up to the election, Essential Print Services’ owner, Yvonne Gorman, was asked to attend a political party rally at Pride Park Stadium. She soon realised that our Prime Minister, Theresa May, would be there too! “Although I remain political unbiased, it was still an honour to meet her,” said Yvonne.

 

Never to miss an opportunity, Yvonne networked with other attendees and met a student from the University of Derby and a couple who own businesses in Derby’s Market Hall. “Not only did I get to meet our PM that evening, I walked away with more quality contacts and listened to issues that other small business owners are facing,” added Yvonne.

Yvonne also travelled to London mid-week to attend the launch of the David Gest Foundation. Yvonne, a Trustee of Me & Dee Charity was there to support charity founder, Maria Hanson MBE. Maria had been invited to talk, on-stage, in front of a packed room, to share her stories about the late David Gest.

There was a whole host of famous faces including Freda Payne, Sheila Ferguson, Gwen Dickey and Rose Royce but one, in particular, left Yvonne star struck; Dionne Warwick.

“I love her music. My Dad used to play her songs to send me to sleep when I was a baby and as I grew up, I’ve been a big fan. I couldn’t believe that someone who felt so far away and who I thought I’d never meet, was standing next to me for most of the evening,” Yvonne explained.

We’re unsure just how to wrap up this blog post – it’s been quite an experience for Yvonne. We’re just very excited about who she might meet next – stay tuned.



Business woman, Yvonne Gorman is Derby’s Leading Lady

Posted on: April 1st, 2017 by Yvonne Gorman No Comments

In April, our very own Derby born and bred, Yvonne Gorman was featured in Derbyshire Life magazine as a ‘Leading Lady’. For those who missed it, here’s the full report:

INTRO:

Yvonne started Essential Print Services in April 2011 and now leads a small team of Print Angels, on a mission to raise the standards of quality and service within the printing industry. Based on Pride Park, the company offers a range of printing services – large and small – from business cards, flyers and brochures, through to signage and exhibition graphics.

Heavily involved in the local business community, including several networking groups, Yvonne has been crowned ‘Small Business Saturday UK champion’ – selected as one of 10 UK entrepreneurs, tasked to encourage people to support small, independent businesses. In 2016, Yvonne won the award for ‘Inspirational Businesswoman of the Year – Derby & Derbyshire’ and she is also a trustee of the Maria Hanson Foundation (Me & Dee Charity).

  • What was your first job?: PR Assistant at BHPR. Donna, who owns BHPR, took a chance on me and the rest they say is history. I have a lot to thank her for.
  • What is the best part of your current job? Helping others; it could be connecting two people who go on to do business together or, supporting a charity with free print or, inspiring someone to start their own business. Running my business is hard work but, so rewarding.
  • What’s your best piece of business advice? Concentrate on what you’re good at and delegate the rest. I genuinely enjoy everything I do so, I’m very guilty of wanting to do everything myself. When I employed the first member of staff in 2012 – a year after I formed the business, I had to learn to delegate quickly because, if I couldn’t learn to let go, my business would never grow. Thankfully, I now have a whole team of people who are great at helping the business to provide great print and exceptional service.
  • If you could go back and tell your 13-year-old self something, what would it be? “It’s going to be alright so, keep studying hard because it’ll all be worth it in the end. Also, Media Studies WAS the right choice” (I was awarded an A*!).
  • How do you unwind? Spending time with my husband, friends and family. I love spending time in Derby – my beloved city and discovering new eateries. Whenever I go out for a meal or wherever I shop, I always try to support local, independent businesses, many of which are my clients – I like the idea of ‘giving back’. I also enjoy running and being a sponsor of the Ramathon gives me a lot of motivation.



6 Super Print Tips

Posted on: April 26th, 2017 by Katie Fitzpatrick No Comments

1) Printing is like chocolate – make it last and enjoy it
If you’re going to invest time and money in producing a brochure or leaflet, don’t include information that may give it a short shelf life unless the piece is being produced for a one-off event. Avoid ordering hundreds of brochures only to change your telephone number a couple of weeks later.

2) Design & text – Less is more
Unless you’re printing a fact sheet or catalogue, let imagery and graphics do all the talking and keep text to a minimum. From our experience, customers prefer to browse and look at pretty pictures than reading endless amounts of text.

3) Pictures paint a thousand words
Just because you have a camera, doesn’t make you David Bailey. If your images are poor quality, choose a professional. This will save you time and achieve the best results. If you don’t know any good photographers, we know plenty!

4) Show me the paper! Request samples.
Any credible print company will be happy to provide you with paper samples free of charge. We have our very own swatch books, which are available free of charge, you simply need to ask us for one.

If your order is being digitally printed, then most of the time, you can request a printed mockup on the actual stock before you go to print. This way, there are no nasty surprises. Sometimes, there might be a small fee for this but if your order is worth a lot to you, then it will be well worth it.

5) Order the essentials
Essential Print Services was created on the firm belief that you should only use and order what you need. OK, it doesn’t cost that much more to get double the quantity. But if you don’t send out the extras, then they are a false economy. It makes us very sad when we hear people say, “I ordered 1000 flyers but 500 are sitting in a cupboard and are now out of date”.

6) There is no such thing as a silly question
If you’ve received a quotation and you’re unsure about the weight of paper or technical information, ask! Be certain about what you will receive. There’s nothing more disappointing than working hard on a lovely looking leaflet and expecting it to arrive on a heavy card but, it arrives on paper.

If you need advice or ideas, now or in the future, call us. We’d be delighted to talk to you or your contacts. What may be daunting or boring for you, is fun and exciting for us. So, make our day – and give me a call on 01332 418377.




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If you need PRINT, you've come to the right place.

Choose Essential Print Services to take care of your print requirements.

We are a printing company based on Pride Park in Derby and we pride ourselves on making professionals look professional, by offering competitive prices, exceptional customer service and spectacular print. Our 'Customer Reviews' show just a few of our many satisfied customers.

From business cards, brochures and leaflets, through to folders, flyers, banners and promotional items, we can handle anything from conventional full-colour print to some of the most bizarre print requests.

If you need a printer, who will look after you, every step of the way, call 01332 418377.

OPENING TIMES:
Monday to Friday, 9am - 5.30pm
If you have an urgent enquiry out of office hours please, call 07809 361708.

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